Frequently Asked Questions

Getting Started with Counseling

How do I know if counseling is right for me or my child?

Counseling can help with many different challenges, including anxiety, depression, stress, trauma, grief, relationship struggles, parenting concerns, behavioral concerns, and major life transitions. You do not have to be in crisis to benefit from therapy.

Many people seek counseling because they want to better understand themselves, improve relationships, develop healthier coping skills, navigate difficult transitions, or simply reconnect with who they are.

What if I have never been to therapy before?

It is completely normal to feel uncertain or nervous about starting therapy. Many people are unsure what to expect or wonder if their concerns are “big enough” to seek help. Therapy is a space where you can talk openly, ask questions, and move at a pace that feels comfortable.

You do not have to have everything figured out before beginning. Taking the first step is often the hardest part.

Do I have to know exactly what I want to work on?

Not at all. Many people begin therapy simply knowing that something does not feel right, that they feel overwhelmed, or that they want things to be different. Together, we can explore what is happening, identify goals, and create a plan that fits your needs.

How soon can I get an appointment?

I strive to offer timely access to care and typically have appointments available within a week. However, availability can vary depending on current scheduling needs and openings. Please reach out so we can discuss the next available appointment time that works best for you.

Are sessions in person or virtual?

I offer both in-person and virtual counseling sessions to provide flexibility and accessibility based on your needs and preferences.

Where are you located?

In-person sessions are located at:

1335 Phay Avenue, Suite A
Cañon City, CO 81212

How do I schedule an appointment?

To schedule an appointment, please visit the Contact Me page and submit an inquiry. I will follow up with available appointment times and next steps.

What to Expect in Therapy

What can I expect during my first session?

Your first session is an opportunity for us to get to know one another, discuss what brings you to counseling, and identify your goals. We will review your concerns, gather relevant history, answer questions, and begin developing a treatment plan together.

You do not have to share everything immediately. Building trust takes time, and we will move at a pace that feels comfortable for you.

How long are counseling sessions?

Standard counseling sessions are typically 53 minutes. Extended sessions may be available for specific needs, including couples counseling or EMDR sessions.

How often will we meet?

Most clients begin with weekly sessions to establish consistency, build skills, and make progress toward their goals. As progress is made, sessions may transition to every other week or monthly depending on individual needs and treatment goals.

How long does therapy take?

Every person’s therapy journey is different. The length of treatment depends on your goals, concerns, personal circumstances, and the progress you make along the way. Some people seek short-term support through a specific challenge, while others benefit from longer-term therapy for deeper growth and healing.

What can I expect after a few sessions?

After several sessions, many clients begin to have a clearer understanding of their thoughts, emotions, and patterns. Therapy can help you develop new coping strategies, improve communication, build confidence, and feel more equipped to handle life’s challenges.

How do we measure progress?

Progress looks different for everyone. Together, we will regularly discuss your goals, identify changes you are noticing, and adjust treatment as needed. Success in therapy may look like improved coping skills, stronger relationships, increased self-awareness, or feeling more connected to yourself and your life.

What happens if I get emotional during a session?

Emotions are a natural part of the therapy process. You are welcome to express what you are feeling in a safe and supportive environment. There is no need to apologize for tears, frustration, or difficult emotions. Your experiences are valid, and we will work through them together.

Can I contact you between appointments?

For scheduling questions or brief communication, you may contact the office. Therapy sessions are the primary place for processing concerns and doing therapeutic work. If you are experiencing an urgent mental health concern, please seek appropriate emergency support.

Children and Family Counseling

How does therapy work for children?

Children often communicate differently than adults. Therapy may include play, art, games, storytelling, and other developmentally appropriate activities that help children express emotions, build coping skills, and process experiences in a way that feels natural.

Parent and caregiver involvement is an important part of supporting a child’s growth and success.

How involved will I be as a parent or caregiver?

Parents and caregivers are an important part of the therapeutic process. I provide updates, guidance, and support while also protecting the child’s personal therapeutic space. Parent sessions may be included to discuss progress, reinforce skills at home, and address family dynamics.

Can my child come to therapy without me?

Depending on the child’s age, needs, and circumstances, children may participate in sessions independently. Parent involvement and consent requirements will always be discussed and handled appropriately.

Will you tell me everything my child says in therapy?

Therapy works best when children have a safe space to share their thoughts and feelings. Confidentiality helps build trust, while parents remain an important part of the treatment process. Safety concerns, including risk of harm to self or others, are always addressed appropriately.

How do you handle divorced or separated parents?

Each family situation is unique. I work with parents and caregivers to support the child’s best interests while following legal requirements regarding consent and involvement.

What if my child refuses therapy?

It is common for children to feel unsure about therapy at first. Building trust is an important part of the process. Therapy does not always begin with talking. Many children open up through activities, creativity, and relationship-building over time.

Do you coordinate with schools or physicians?

With appropriate written consent, I can collaborate with schools, physicians, or other providers when it supports the client’s treatment and overall well-being.

Can you complete forms for school accommodations or other providers?

Yes, when appropriate and within the scope of practice, documentation or communication with other providers may be available. Please discuss your specific needs during consultation.

Couples Counseling

What if only one of us wants counseling?

It is common for couples to begin therapy with different levels of motivation. Counseling can help both partners understand each other better, improve communication, and explore what is needed for a healthier relationship.

Can we come if we are considering separation?

Yes. Couples counseling can provide a space to explore concerns, improve communication, gain clarity, and make thoughtful decisions about the future of the relationship.

Do you work with couples after infidelity?

Yes. Relationship challenges, including the impact of infidelity, can be painful and complex. Counseling can provide support in processing hurt, rebuilding trust, improving communication, and determining the path forward.

What happens if we argue during session?

Conflict can be part of the therapeutic process. Sessions provide a structured environment to practice healthier communication, understand each other’s perspectives, and learn new ways to navigate disagreements.

Is there homework between sessions?

Sometimes. Couples may benefit from communication exercises, reflection activities, or practicing new skills between sessions. These activities are personalized and designed to strengthen progress outside the therapy room.

Privacy and Confidentiality

Is therapy confidential?

Yes. Counseling sessions are confidential and protected under HIPAA regulations and professional ethical standards. Information shared during therapy remains private except in situations where disclosure is required by law, such as concerns about safety or abuse.

Confidentiality guidelines will be reviewed during your first session so you understand your rights and what to expect.

Insurance and Payment

Do you accept insurance?

I currently accept:

• Aetna

• Blue Cross Blue Shield

• Carelon

• Cigna

• Medicaid

• Select Health Colorado

• UnitedHealthcare

Please contact your insurance provider to verify your coverage and benefits.

What if I do not have insurance?

Self-pay counseling sessions are available for clients who prefer not to use insurance or whose insurance does not cover their needs. The standard self-pay rate is $100 per session.

I believe quality mental health care should be accessible. If cost is a concern, please reach out. We can discuss your individual circumstances and explore available options together.

What forms of payment do you accept?

I accept:

• Credit/debit cards

• HSA/FSA cards

• Venmo

• Cash

What is your cancellation policy?

I understand that life happens and schedules can change. To avoid a cancellation fee, please provide at least 24 hours’ notice if you need to cancel or reschedule your appointment.

Cancellations made with less than 24 hours’ notice, as well as missed appointments or no-shows, will be subject to the full $100 session fee. The card on file will be charged for any applicable fees.

Additional Questions

What if you are not the right therapist for me?

Finding the right therapist is an important part of the process. If I determine that another provider may better meet your needs, I will gladly help connect you with appropriate resources or referrals when possible.

Do you prescribe medication?

No. I do not prescribe medication. However, when appropriate, I can collaborate with medical providers to support your overall care.

What should I do if I am experiencing a mental health emergency?

If you are experiencing an immediate safety concern or mental health emergency, please call 911 or go to your nearest emergency room. You may also contact the 988 Suicide & Crisis Lifeline by calling or texting 988.

Why Aspen Ivy Counseling?

At Aspen Ivy Counseling, you can expect:

• A warm, welcoming, and nonjudgmental environment

• Evidence-based approaches tailored to your individual needs

• Practical tools and strategies you can use in everyday life

• A collaborative approach that recognizes your strengths

• Specialized experience supporting children, adolescents, adults, couples, and families

• A focus on not only reducing symptoms but also building resilience, strengthening relationships, and creating meaningful, lasting change